I think that most people would agree that the development of a product and the production of a product are two different, but complementary processes. In a production environment, you want to minimize variation. Hence, checklists, step-by-step work instructions, templates, and quantitative statistical control techniques (e.g. six sigma) are the tools of choice for successfully ferreting out and correcting evil sources of variation. In a development environment, you want to be flexible and explore variations so that your products will stand out from your competitor’s. Thus, trying to jam fit successful production environment tools and methods into a development environment is always counterproductive. Yet, in their irrational and continuous quest for certainty, managements everywhere do just that. Handcuffs for everyone – no exceptions allowed.
Posts Tagged ‘six sigma’
December 4, 2009 1 comment