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Protocol Deterioration

Russ Ackoff once said something like: “A system is not the sum of its parts. It’s the product of its part-interactions“. With that Ackoffism in mind, lo and behold the slooow and relentless process of inter-part protocol deterioration.

What state are your org protocols in? “Whoo Hoo!“, “Uh Oh!“, “D’oh!“, orI Dunno!“?

  1. I don't remember fish
    April 15, 2012 at 9:29 am

    sorry–could you repeat the question? i was in a review meeting.

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