Durable, Resilient, Adaptable
I really love this elegantly written paragraph by Stewart Brand:
The combination of fast and slow components makes the system resilient, along with the way the differently paced parts affect each other. Fast learns, slow remembers. Fast proposes, slow disposes. Fast is discontinuous, slow is continuous. Fast and small instructs slow and big by accrued innovation and occasional revolution. Slow and big controls small and fast by constraint and constancy. Fast gets all our attention, slow has all the power. All durable dynamic systems have this sort of structure; it is what makes them adaptable and robust. – Clock Of The Long Now – Stewart Brand
If you think about organizations, the people at the bottom of the hierarchy should be the fast components that instruct and inform the slow controlling components at the top, no? However, if those at the top allow, or turn a blind eye to bureaucratic processes and procedures that impede quickness at the bottom, they’re screwing up big time, no? Requiring the builders dwelling in the cellar to jump through multiple, multi-layer review/approval cycles to purchase a 5 dollar part, or go to a conference, or get a custom, but simple, cable built, or add some useful code to a widely used library, can be considered an impediment, no?
Ninety percent of what we call ‘management’ consists of making it difficult for people to get get things done – Peter Drucker
If those at the top of a borg solely concern themselves with “the numbers“, bonuses for themselves, and rubbing elbows with other fellow biggies while the borg’s so-called support groups and middle managers stifle the builders with ever more red tape, then fuggedaboud having any fast components in the house. And if Mr. Brand is right in that resilient, durable, adaptable, learning systems require a mix of fast and slow components, then those at the top deserve the results they get from the unresilient, undurable, unadaptable, and unlearning borg they preside over.