Consider a classic, straight-line, hierarchical organization:
Because of the structure of the vertical communication links that tie the org together into a system, the dudes at the top are guaranteed to have a distorted understanding of what the dudes at the bottom are doing – and vice versa. With no direct lines of communication between non-adjacent layers, how could it be otherwise?
Of course, everyone who has ever toiled in the lower layers of such a “classic” hierarchy has railed against what they perceive as the unfairness and inhumanity of participating in such a system.
So then, if the classic, straight-line, vertical hierarchy is so bad for those grinding it out in the lower layers, which is a better system structure:
If you’re expecting BD00 to definitively choose sides, extolling the virtues of “the good one” while denigrating the vices of “the bad one“, fuggedaboudit. There is no universally applicable “good one“. Or is there?