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Committee Performance Metrics

December 12, 2009 4 comments

A favorite and frequent activity undertaken by corpocrats everywhere is the formation of committees and special task forces to “aggressively” tackle and solve pressing org problems that are negatively affecting the performance of the corpocracy’s DICforce. The typical cycle of events is as follows:

  • 1) The committee of elites is formed to “help” the DICforce do their jobs better.
  • 2) After: a)  several months of meetings with half-assed attendance, b) infinite BS sessions where nothin’ of substance is produced or propagated downward, c) there’s no detectable performance improvement from those dwelling in the cellar, and d) gobs of money have been consumed, the committee sponsor (a.k.a. the money supplier) asks for measures of performance to judge whether his/her investment is paying off.
  • 3) The committee conjures up some BS “camouflage” metrics that feign problem solving prowess and progress (see the figure below for examples).
  • 4) The sponsor buys into the BS set of metrics and the resource drain continues.
  • 5) Go to step 2).

You’d think that a meaningful metric could be obtained by periodically polling the people that the elite committee is supposed to be helping – the DICforce. Do you think many committees, councils, task forces, centers of excellence, yada-yada-yada, do this? If not, why do you think that is the case?

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